Kid's Party Host, DJ and Vocal Set Booking Terms and conditions
Deposit/Booking Fee and Balance Payments
Bookings must be paid in full in cash or card payment at the end of your completed event, at the latest. You will receive an invoice to the email address provided up to 7 days prior to the event. The only exclusion from this clause is where I have agreed, in writing, to take payment after the event by invoice; the invoice will show the full amount due. I request that all invoices are paid within 7 days.
Reasonable expenses incurred in obtaining payment from The Client where any payment due is late may also be charged.
I do not accept payments by cheque unless agreed in advance.
I accept deposit by BACS transfer or PayPal only, unless otherwise agreed in advance.
Due to the cost of booking you in and expenses paid to prepare your event, deposits/booking fees are non-refundable if the cancellation is made with less than 30 days notice. If you cancel your booking for any reason after this time you may lose your deposit. If you are forced to cancel your event due to external events beyond your control or any government national or localised lockdown, I will offer to re-book you in within one year from the date of your original booking, and I will carry over your existing deposit to your new booking. If you cannot reschedule your event, and the event is cancelled, the following charges will apply, unless otherwise agreed in writing:
i) Cancellation over 30 days prior to the Event Date: No Fee
ii) Cancellation made 15-30 days prior to the Event Date: 25% of Total Invoice
iii) Cancellation made 8-14 days prior to the Event Date: 50% of Total Invoice
iv) Cancellation made less than 7 days prior to the Event Date: 100% of Total Invoice
All booking confirmations must be checked in full by the client. Please check all the details, especially the date of the event, the start and finish time, the venue address and your contact number.
ABI Entertainment will not be held accountable for any mistakes that go unnoticed on your booking confirmation or your virtual event invitation.
Safety, Outside Bookings, Parking and Access to the venue
You must ensure that a responsible adult is present at all times for any children's events.
ABI Entertainment will not be held responsible for any accidents that occur, at an event, for which we are not liable; i.e. do not involve us or our equipment.
Although we will be as careful as possible, please note that if your booking includes use of the Snow or Bubble Machine, you should be aware that the floor can become slippery during use. Whilst we will do our best to keep the floor dry and warn of any danger, we will not be held responsible for any slips or falls that may result.
Please note that if any children who appear to be under the age of 3 are present in the games area, we may not be able to run games or may need to abort a current game in progress for safety reasons. This is not applicable for pre-schools or 3rd birthdays.
Unless informed otherwise, we will assume your party is on ground floor level and no more than 20 metres from where we are parked. No discounts are offered for bookings that are not on the ground floor or more than 20 metres from where we are parked/unloading from.
You must inform us in advance if access to the venue is difficult. You must also inform us of any parking restrictions, car park charges or similar issues, or whether we are required to lift equipment upstairs. Circumstances such as the aforementioned may result in a delayed start if we cannot get to the venue with ease.
Car parking and/or Congestion Charge costs must be covered by the client or party organiser. We will hand you a receipt for the parking.
Outside bookings are possible if agreed in advance. Appropriate coverings, such as a gazebo or marquee must be provided at the expense of and by the client. This is to protect the entertainer's equipment from sun damage or any sudden rain showers that may occur.
Changes to your booking
Any changes to a booking must be requested by email. Acceptance of change will be made by return email from email@example.com
Changes to date or times may be refused if we are unable to accommodate the change.
Entertainer DBS & PLI
Entertainers who are assigned to children's party bookings will have a valid Standard DBS certificate that is renewed every three years. A copy of the certificate can be requested once you have booked and we have scheduled your event.
We have Public Liability Insurance in place, and a copy of the certificate can be can be requested once you have booked and we have scheduled your event.
We hope that all out our clients are 100% satisfied with their entertainment. However, we understand that issues beyond our control can happen from time to time.
Complaints must be made by email to the address below:
We will respond to acknowledge receipt of your complaint within 48 hours Mon-Fri. We will respond to your complaint in full within 14 working days.
Special offers and discounts
An early start and mid-week discount can be refused in some areas. Discounts can also be refused for bookings that have no adequate parking, require me to carry equipment upstairs or for having more than the maximum number of children permitted on each disco or for any other reason we deem appropriate.
We are committed to respecting and protecting your privacy. We have structured our website so that, in general, you can visit us on the web without having to identify yourself or reveal any personal information.
Once you choose to provide us with identifiable information, you can be assured that it will only be used to support your relationship with us and to establish your booking.
We provide this Online Privacy Statement to make you aware of our practices and of the choices you can make about the way your information is collected and used.
What we collect
On portions of our website, you can make requests or register to receive further information. The types of personal information collected on these pages are currently name and email address. In order to tailor my subsequent communications to you and continuously improve our offerings (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, and more detailed contact preferences.
How we use it
We use your information to better understand your needs and provide you with a better service. Specifically, we use your information to communicate back to you, to update you on offers, and to improve our website.
From time to time, we may also use your information to contact you for market research purposes or to provide you with marketing information which we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research communication. We will also follow legal requirements, such as allowing you to opt in before receiving unsolicited communication, where applicable.
Who I share it with
We will not sell, rent, or lease your personally identifiable information to others unless we have your permission or are required to by law. We will only share the personal data you provide online with business partners and/or those who are acting on my behalf for market research. Such business partners will be governed by my privacy policies with respect to the use of this data and will be bound by the appropriate confidentiality agreements.
Data collected online may also be combined with other information you may provide for me from other offerings within me.
We will not use or share the personal identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials, and I will do everything we can to honour such requests in a timely fashion.